Challenges and Solutions: Navigating the World of Sports Betting
- Piva Advogados
- Feb 19, 2024
- 1 min read
The rise of sports betting culture has become a trend among digital media influencers and the general population. However, due to the relative newness of the legislation on the subject, bettors often face challenges in dealing with the ensuing demands, often requiring direct assistance from company support.
In situations where a punter does not receive their winnings or has their data improperly shared, it is crucial to immediately initiate contact with the company's online support via their platform. If there is no satisfactory response, there is the option of resorting to IBAS - "Independent Betting Adjudication Service".
IBAS is an English Alternative Dispute Resolution (ADR) platform approved by theGambling Commission, designed to facilitate conciliation or mediation between bookmakers and their customers. This out-of-court approach can be highly effective in resolving conflicts.
However, if problems persist even after IBAS involvement, it may be necessary to seek specialized legal assistance. A lawyer with experience in litigation against bookmakers can be instrumental in seeking justice through the court system.
Ultimately, although the relationship between punters and bookmakers is unique, it is still subject to current consumer legislation. It is important that players are aware of their rights and the options available to resolve disputes, ensuring a safe and secure betting experience within the confines of the law.
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